Beware: That Call From the IRS May Not Be a Scam After All

May 18, 2017 by · Leave a Comment 

For taxpayers worried about scams involving IRS imposters, the one reliable piece of advice to hold onto was the old consumer protections adage: “The IRS will never call you.”

Not anymore.

The Internal Revenue Service is phasing in the use of private debt collectors to collect people’s past-due taxes. With telephonic scams involving IRS imposters so common, taxpayers now have one new thing to worry about.

Janice Kopec is an attorney with the Bureau of Consumer Protection at the Federal Trade Commission. “In the past, we had always told consumers, ‘The IRS won’t call you,’” says Kopec. “That was the first line of defense to arm consumers to avoid IRS scam calls. And now, that’s not true. You can get called by a legitimate debt collector on behalf of the IRS.”

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The most important thing for consumers to know, says Kopec, is that in a legitimate collections call on behalf of the IRS, a debt collector will never ask you to pay right then, or to pay over the phone. Rather, they will direct you to either mail a check to the U.S. Treasury, made out to the IRS – not to the private debt collector or to anyone else – or they’ll direct you to the payment page on the website.

In 2015, Congress passed a law authorizing the IRS to use private debt collectors to collect on outstanding tax debt. Four private debt collectors have been selected to do so.

According to the IRS, individuals are supposed to receive two notices in the mail – one from the IRS informing them that their account has been assigned to one of the four collections agencies, and a second notice from the debt collector. After that, the debt collectors may communicate with taxpayers over the phone.

It’s a problem because imposter calls from people trying to fraudulently collect payments over the phone – including calls from people posing as IRS agents – are one of the top categories of consumer complaints at the FTC every month, according to Kopec.

And anyone can be susceptible to this kind of scam. “Taxes make people nervous, even if they’ve paid their taxes already,” says Kopec.

These are the most important things for taxpayers to know, given the new debt collection practices:

  1. If it’s a legitimate call from an authorized IRS debt collector, it will always be a live agent – the private debt collectors are not authorized to engage in robo-calling or use pre-recorded messages.
  2. In a legitimate tax debt collection call, the agent will never demand payment over the phone.

“Anytime someone asks for payment over the phone, in any form, right then, that’s a scam,” says     Kopec. “They’re not going to ask you for an electronic check, they’re not going to ask you for your credit or debit card number, they’re not going to ask you for a crazy wire transfer or anything with an iTunes card or any of the other kinds of mechanisms that we see come up in scams.”

  1. If a debt collector calls and is aggressive, threatens to send someone to your home, threatens you with arrest, or puts pressure on you to make a payment – these are telltale signs of a scam. “The people who make these imposter calls, they’re good. They’re usually very smooth with their pitch and they put a lot of pressure on you,” says Kopec.

The IRS has used private debt collectors before; the last time they did so was in 2009. A subsequent study found that the private collections agencies were less effective at collecting debt than the IRS itself, so it’s unclear why Congress has reauthorized the practice.


Consejos del IRS Para Quienes No Cumplieron con Fecha Límite de Pagar Impuestos

April 24, 2014 by · Leave a Comment 

El Servicio de Impuestos Internos (IRS) les da consejos a los contribuyentes que se les pasó la fecha límite de presentación de impuestos. Es importante que no se alarme y presente su declaración en cuanto pueda.

Si adeuda impuestos federales, debe presentar y pagar lo más pronto posible para reducir cargos de multas e intereses. No hay multa por presentar una declaración tarde si le corresponde un reembolso.

Todos pueden usar IRS Free File para presentar su declaración de impuestos gratuitamente. Si su ingreso es de $58,000 o menos, usted puede usar los software de marca comercial gratuitos. Si ganó más de $58,000 y se siente cómodo preparando su propia declaración de impuestos, use los formularios interactivos de Free File. Este programa usa las versiones electrónicas de los formularios del IRS en papel. IRS Free File está disponible hasta el 15 de octubre a través de

Los programas de E-file del IRS están disponibles hasta el 15 de octubre. E-file es la manera más segura y precisa de presentar. Con e-file, usted recibe confirmación de que el IRS recibió su declaración de impuestos. Si usted usa e-file y recibe un reembolso, el IRS normalmente se lo enviará dentro de un plazo de 21 días.

Si adeuda impuestos pero no puede pagar el total, pague lo más que pueda al presentar la declaración de impuestos. Pague el saldo restante tan pronto como sea posible para reducir las multas y los cargos de intereses.

Si necesita más tiempo para pagar sus impuestos federales, usted puede solicitar un acuerdo de pagos a plazo con el IRS. La manera más fácil de hacerlo es solicitándolo en línea mediante la “Herramienta de Solicitud Electrónica para el Acuerdo de Pagos a Plazo” . También puede enviar por correo el Formulario 9465, Solicitud para un Plan de Pagos a Plazos. Tanto la herramienta como el formulario están disponibles en

Si se le debe un reembolso, debe presentar lo más pronto posible para reclamarlo. Incluso si no está obligado a presentar puede tener derecho a un reembolso. Esto podría aplicar si usted tuvo los impuestos retenidos de su salario, o si califica para recibir ciertos créditos tributarios.

Para más información, visite


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